Privacy Policy

Japs Tech (“Japs Tech”, “we”, “us”, or “our”) respects your privacy. We collect only the information needed to provide, secure, and improve our services. We do not sell your personal information, and we do not use it for third-party advertising or cross-app tracking.

1. Scope of this policy

This Privacy Policy applies to:

The JapsPOS point-of-sale application for iPhone, iPad, and other supported devices (the “App”);
Our website at japstech.tech (the “Website”); and
Related cloud, sync, and support services we provide (together, the “Services”).

JapsPOS is used by businesses (“Merchants”) to run their stores. When a Merchant records information about its own customers in the App, the Merchant decides what is collected and is responsible for that information; we process it on the Merchant’s behalf and only to provide the Services.

2. Information we collect

Information you provide

Account information — name, business name, email address, phone number, and login credentials (passwords are stored in hashed form, never in plain text).
Business data — products, prices, inventory levels, categories, suppliers, sales and transaction records, invoices, receipts, staff user accounts, and store settings you enter into the App.
Customer records — if a Merchant chooses to save customer details (such as name, phone, email, or purchase history) for loyalty, credit, or receipts.
Support communications — information you share when you contact us by email, phone, WhatsApp, or our contact form.

Information collected automatically

Device and app information — device model, operating system version, app version, language, and time zone, used for compatibility and troubleshooting.
Diagnostics — crash logs and performance data that help us find and fix problems. These do not include the contents of your sales or customer records.
Website usage — standard server logs (such as IP address, browser type, and pages visited) and essential cookies required for the Website to function securely.

Payment information

JapsPOS does not store full payment card numbers. If card payments are processed through an integrated payment provider or terminal, that provider handles card data under its own privacy policy and security standards (such as PCI DSS). We may receive limited details such as the transaction amount, status, and last four digits for your records.

3. How we use information

To provide the App’s core features — processing sales, managing inventory, printing or sending receipts, and generating reports;
To create and secure your account, authenticate users, and prevent fraud or unauthorized access;
To back up and synchronize your data across your devices and, if enabled, with your online store;
To respond to support requests and send important service notices (such as security alerts or changes to these terms);
To diagnose technical issues and improve the reliability and performance of the Services; and
To comply with legal obligations and enforce our terms.

We do not use your business data or your customers’ data for advertising, and we do not build marketing profiles from it.

4. Device permissions

The App asks for device permissions only when a feature needs them, and you can change these at any time in your device Settings:

Camera — to scan product barcodes and QR codes. Images are processed on the device and are not stored or uploaded unless you choose to attach a photo (for example, a product image).
Photos — to let you choose product or logo images from your library.
Bluetooth / Local Network — to connect to receipt printers, barcode scanners, cash drawers, and other POS hardware.
Notifications — to alert you about events such as low stock or sync status, if you opt in.

Declining a permission only disables the related feature; the rest of the App continues to work.

We do not sell or rent personal information. We share information only in these limited cases:

Service providers — trusted vendors who host our servers, store backups, deliver email, or provide crash reporting, acting only on our instructions and under confidentiality obligations.
Integrations you enable — such as ecommerce platforms or payment providers you connect to JapsPOS. Data is shared with them only as needed to perform the integration you requested.
Within your business — staff accounts you create can access business data according to the roles and permissions you assign.
Legal reasons — when required by law, court order, or to protect the rights, safety, and property of our users, the public, or Japs Tech.
Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy continuing to protect your information.

6. Data storage & security

We protect information using industry-standard safeguards, including encryption in transit (HTTPS/TLS), hashed passwords, access controls, and regular backups. Access to customer data within Japs Tech is limited to personnel who need it to provide support or operate the Services.

No method of transmission or storage is completely secure, but we work continuously to protect your information. Please keep your login credentials confidential and notify us immediately if you suspect unauthorized access to your account.

7. Data retention

We keep your information for as long as your account is active or as needed to provide the Services. When you delete your account, we delete or anonymize your personal and business data within 30 days, except where we must keep certain records longer to meet legal, tax, accounting, or fraud-prevention obligations. Backup copies are removed on their normal rotation cycle.

8. Your rights & choices

Depending on where you live, you may have the right to:

Access the personal information we hold about you and receive a copy of it;
Correct inaccurate or incomplete information;
Request deletion of your information;
Export your business data in a portable format;
Object to or restrict certain processing, and withdraw consent where processing is based on consent; and
Opt out of non-essential emails using the unsubscribe link or by contacting us.

To exercise these rights, contact us at hello@japstech.tech. We will respond within 30 days and may need to verify your identity first. We will not discriminate against you for exercising your privacy rights. If your information was entered by a Merchant, we may refer your request to that Merchant.

9. Account & data deletion

You can delete your JapsPOS account and its associated data at any time:

In the App — go to Settings → Account → Delete Account and confirm; or
By request — email hello@japstech.tech from your registered email address with the subject “Account deletion request”.

Deletion is permanent and cannot be undone. We recommend exporting any reports you need before deleting your account. Deleting the App from your device does not by itself delete your account.

10. Children’s privacy

JapsPOS is a business tool intended for users aged 18 and older. We do not knowingly collect personal information from children under 13 (or the equivalent minimum age in your country). If you believe a child has provided us with personal information, please contact us and we will delete it.

11. International users

Japs Tech is based in the United States. If you use the Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. We take appropriate measures so that your information remains protected in line with this policy and applicable law.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and, for material changes, notify you in the App or by email before the changes take effect. Continued use of the Services after an update means you accept the revised policy.

13. Contact us

If you have questions or concerns about this policy or our privacy practices, please contact us:

Japs Tech — New York, NY, United States
Email: hello@japstech.tech
Phone: +1 (929) 687-6662
Support center: japstech.tech/support